Sales is vital for a business to succeed and therefore sales training for your teams can ensure your future growth.  Sales techniques can have a bad image with non-sales people, therefore, these sales courses will help develop your team’s sales skills in a non-threatening and service-based way.

In this course you will learn practical ways of initiating sales conversations, negotiating with a customer and how to successfully close a sale.

This course is ideal for entrepreneurs, business managers, business owners, professionals in the technology, retail, hospitality and public sector.

At the end of this course, you will receive a GPE Business School Certificate of Completion which you can download and print.

Course Curriculum

Module 1: Know Your Business
Know your business 00:00:00
Module 2: Introduction to Selling
Introduction to selling 00:00:00
Offering a Solution 00:00:00
Adding Value 00:00:00
Value Led Sales Conversations 00:00:00
Features & Benefits 00:00:00
Asking for the Business 00:00:00
Service Based Selling 00:00:00
Module 3: Managing Customer Needs
Managing Customer Needs 00:00:00
Module 4: Negotiation Skills
Negotiation Skills 00:00:00
Module 5: Communication Skills
Communication Skills 00:00:00
Listening Skills 00:00:00
Questioning Skills 00:00:00
Building Rapport 00:00:00
Module 6: Retail Sales
Retail Sales 00:00:00
Module 7: Door to Door Sales
Door to Door Sales 00:00:00
Module 8: Closing the Sale
Closing the Sale 00:00:00
Module 9: Thinking on Your Feet
Thinking on Your Feet 00:00:00
Module 10: Effective Time Management
Time Management 00:00:00
Module 11: Positive First Impression
Positive First Impressions 00:00:00
Module 12: Personal Grooming
Personal Grooming 00:00:00
Module 13: Award Winning Telephone Technique
Award Winning Telephone Techniques Part 1 00:00:00
Award Winning Telephone Techniques Part 2 00:00:00
Outbound Calling 00:00:00
Module 14: Emails and Social Media
Award Winning Emails 00:00:00
Professional Emails 00:00:00
Managing Social Media 00:00:00
Award Winning Social Media Interactions 00:00:00
Module 15: Overcoming Sales Objections
Overcoming Sales Objections in 3 steps 00:00:00
Objection Handling Tips 00:00:00
Objection Handling (feel, felt, found) 00:00:00
Handling Sales Objections 00:00:00
Dealing with Know-it-all Customers 00:00:00
How to Say No Nicely to a Customer 00:00:00
Dealing with the Non-stop talking Customer 00:00:00
Moments of Truth 00:00:00

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